Privacy Policy
Effective Date: 2026-06-01
At ZW Group (Shandong ZW Vehicle Group Co., Ltd.), we are committed to protecting your privacy and safeguarding any personal information you provide while using our website.
This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or communicate with us. By accessing or using this website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
You may browse our website without providing any personal information.
When you choose to contact us, request a quotation, download product information, or subscribe to updates, we may collect the following information:
- Full name
- Company name
- Email address
- Phone number
- WhatsApp number
- Country or region
- Product interests
- Inquiry details and messages
- Any additional information you voluntarily provide
We may also automatically collect certain technical information, including:
- IP address
- Browser type and version
- Device information
- Operating system
- Pages visited
- Visit duration
- Referral source
- Website usage statistics
This information helps us improve our website performance and user experience.
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and quotation requests
- Provide product information and technical support
- Process business communications
- Improve our products and services
- Personalize your website experience
- Send company news or promotional information (only when permitted)
- Analyze website traffic and visitor behavior
- Improve website security and performance
- Comply with legal obligations
We will never use your information for purposes unrelated to our business without your consent.
3. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience.
Cookies help us:
- Remember your preferences
- Improve website functionality
- Analyze website traffic
- Measure advertising performance
- Understand visitor behavior
We may use third-party analytics and advertising tools, including:
- Google Analytics
- Google Ads Conversion Tracking
- Google Tag Manager
You may disable cookies through your browser settings at any time, although some website features may not function properly.
4. Information Sharing
ZW Group respects your privacy.
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
We may share your information only in the following circumstances:
- With trusted logistics partners when necessary
- With payment providers if applicable
- With authorized service providers assisting our business operations
- To comply with applicable laws and legal requirements
- To protect our legal rights and business interests
All third-party partners are required to protect your information in accordance with applicable privacy regulations.
5. International Data Transfers
As an international exporter serving customers worldwide, your information may be transferred to and processed in countries where our offices, partners, or service providers operate.
By using our website and providing your information, you consent to such international data transfers where permitted by law.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information against:
- Unauthorized access
- Loss
- Misuse
- Disclosure
- Alteration
- Destruction
While we strive to protect your information, no method of transmission over the Internet or electronic storage is completely secure.
7. Data Retention
We retain your personal information only for as long as necessary to:
- Provide requested services
- Fulfill contractual obligations
- Comply with legal requirements
- Resolve disputes
- Maintain business records
When information is no longer required, it will be securely deleted or anonymized.
8. Your Rights
Depending on your location and applicable laws, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your personal data
- Restrict or object to data processing
- Withdraw consent at any time
- Request a copy of your personal information
To exercise these rights, please contact us using the information provided below.
9. Third-Party Websites
Our website may contain links to third-party websites, including manufacturers, logistics providers, or business partners.
We are not responsible for the privacy practices or content of these external websites. We encourage you to review their respective privacy policies before providing personal information.
10. Children's Privacy
Our website is intended for business customers and individuals over the age of 18.
We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will promptly remove it.
11. Changes to This Privacy Policy
ZW Group reserves the right to update this Privacy Policy at any time.
Any changes will be posted on this page with an updated effective date. We encourage users to review this policy periodically.
12. Contact Us
If you have any questions regarding this Privacy Policy or how your information is handled, please contact us:
Shandong ZW Vehicle Group Co., Ltd.
Your Privacy Matters
ZW Group values your trust and is committed to handling your personal information responsibly. We collect only the information necessary to respond to your inquiries, improve our services, and support our business relationship. We never sell your personal information to third parties for marketing purposes.
Please give us a message